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Privacy Policy

IntroductionInformation we collectHow we Collect InformationHow we Use Your InformationOur Legal Basis for ProcessingSharing your InformationSecurityYour RightsAutomated Decision MakingCookiesComplaintsChanges to this PolicyContact Us

Last updated: 1 September 2026

Introduction

HireGround (“HireGround”, “we”, “us” or “our”), respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, store and share personal information in accordance with South Africa’s Protection of Personal Information Act, 2013 (“POPIA”) and, where applicable, the European Union’s General Data Protection Regulation (“GDPR”).



Information we collect

We may collect personal information from jobseekers, clients, website visitors and other individuals, including:

  • Names and contact details

  • CVs, qualifications and employment history

  • Skills, professional memberships and references

  • Current remuneration, salary expectations and notice periods

  • Preferred roles and locations

  • Identification and work-eligibility information

  • Interview notes and recruitment correspondence

  • Information submitted through website forms

Where necessary and legally permitted, we may process sensitive or special personal information, such as health, disability, criminal-record or diversity information. We will only do so for a legitimate recruitment purpose and with the required consent or other lawful authority.

How we Collect Information

We collect information:

  • Directly from you

  • Through our website, email or telephone conversations

  • From employers, referees and recruitment partners

  • From professional platforms and publicly available sources

  • Through service providers that support our recruitment activities

If we obtain your information from another source, we will inform you where required by law.



How we Use Your Information

We use personal information to:

  • Assess your suitability for employment opportunities

  • Match jobseekers with relevant vacancies

  • Introduce candidates to prospective employers

  • Arrange interviews and manage applications

  • Verify qualifications, employment history and references

  • Communicate about applications and suitable opportunities

  • Provide recruitment services to employers

  • Meet our legal, regulatory and contractual obligations



Our Legal Basis for Processing

Depending on the circumstances, we process personal information:

  • With your consent

  • To take steps relating to a possible employment or service contract

  • To fulfil contractual obligations

  • To comply with legal requirements

  • For our legitimate business interests, where these do not unfairly affect your rights

  • To protect your or another person’s legitimate interests

You may withdraw your consent at any time. This will not affect processing that took place lawfully before your consent was withdrawn.



Sharing your Information

We may share relevant information with:

  • Prospective or current employers

  • Authorised employees and recruitment consultants

  • Referees and verification providers

  • Professional advisers and regulatory authorities

  • Other parties where required or permitted by law

We will not send your CV or personal information to a prospective employer without your knowledge or permission, unless another lawful basis allows or requires us to do so.

We do not sell personal information.



Security

We use reasonable technical and organisational safeguards to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.

No electronic system is completely secure. If a security breach affects your personal information, we will respond and notify you and the relevant authority where required by law.



Your Rights

Subject to applicable law, you may:

  • Ask whether we hold personal information about you

  • Request access to your information

  • Ask us to correct inaccurate or incomplete information

  • Request deletion or destruction where legally permitted

  • Object to certain processing

  • Withdraw consent

  • Request that processing be restricted

  • Request data portability where the GDPR applies

  • Object to direct marketing

  • Lodge a complaint with a data-protection authority

We may request proof of identity before processing your request.



Automated Decision Making

We do not use automated decision-making tools to make recruitment decisions, profile individuals for marketing, or use personal information for unrelated or improper purposes. All recruitment decisions involve human assessment.



Cookies

Our website may use cookies and similar technologies to support essential functions, understand website usage and improve your experience. Where required, we will request your consent before using non-essential cookies.



Complaints

Please contact us first if you have questions or concerns about how we handle your information.

Where the GDPR applies, you may complain to the data-protection authority in the country where you live or work.



Changes to this Policy

We may update this policy when our practices, services or legal obligations change. The latest version will be published on our website with its effective date.



Contact Us

Responsible party / data controller: Hire Ground (Pty) Ltd

Information Officer: Alma Delport

Registration number: 2021/789231/07

Email: info@hireground.co.za

Telephone: 079 995 7283

Address: Villieria, Pretoria, 0186, South Africa